SCM6013 - E-Business and Enterprise Systems
|Year of Study:||1 or 2|
This module focuses on how information technology, in particular enterprise systems impact the adopting organisations and achieve e-business innovation in the continuously evolving internet driven business world. In a strategic sense, essential enterprise systems are required to increase the effectiveness and efficiency of a company’s complex business processes and those that enhance a business’ online presence. In order to fully utilise IT and maximise the benefit it brings, the module would analyse various types of enterprise systems, technologies and architectures, and their impacts on organisations internally in consideration of the business function areas, as well as on the external environment. Roles and functions of enterprise systems in an e-business and supply-chain environment will be addressed along with different e-commerce business models. Students would also be able to have hands-on experience with an enterprise system package (e.g. SAP) that integrates and manages data across the enterprise to successfully execute business operations, and more importantly link their operations seamlessly with customers and suppliers. Through workshops and group discussions, students will configure enterprise system modules (e.g. MM, SCM, CRM, HRM and procurement) for various business scenarios and examine the business reporting processes to support strategic decision making.
Upon completion of this module, students should be able to:
- critically evaluate enterprise e-business systems and architectures, and their impacts on organisations.
- develop models for selected business processes involving e-commerce;
- apply enterprise system modules to support critical components of e-business such as customer relationship management, enterprise resource planning and supply chain management; and
- utilise enterprise systems modules on a managerial level to solve problems in the operational aspects of e-business processes.