Dr So Ling CHAU (周素玲博士)
DBA (University of Newcastle)
MBA (Heriot-Watt University)
BA (CityU)

Assistant Professor
Department of Management

電話 : (852) 3963 5190
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Dr Chau is an Assistant Professor in Department of Management at The Hang Seng University of Hong Kong.  She has acquired substantial teaching experience, including in-house training and teaching in other educational institutes. Her teaching area is wide-ranging that covers business administration, human resources management, management fundamentals, organizational behaviour, etc.  Having served as a Programme Director for five years, she also got considerable administrative experience in addition to her academic work. She completed her doctoral degree in the field of organizational learning and won the Best Doctoral Paper Award Finalist at the Asia Academy of Management Conference.  Her articles on management and learning capability have been published in both academic journals and executive magazines. Other than that, she is the author and co-author of several management books. Currently, she is also serving as a paper reviewer in a number of academic journals and providing academic service to the community.

Research and Teaching InterestsIntellectual Contributions (Publications, Conferences, Books, Book Chapters, etc.)
TopResearch and Teaching Interests
  • Organizational Learning, Knowledge Management, Human Resources Management and Business Issues.
TopIntellectual Contributions (Publications, Conferences, Books, Book Chapters, etc.)
Book Chapters
  • 2019, 周素玲 and 吳寶琪, \"Chapter 5 -- 堅毅果敢, 開發創新\", 管理求變10招:香港企業之變革與創新, 匯智出版有限公司 (57-71 頁)
  • 2018, Chau, S L, & Ng P K, \"Examining the Use of Social Media in Enhancing Learning in Business Education\", Conference at International Management Development Association
  • 2011, Schermerhorn, J. R. Jr., Chau, S L and et. al., \"Management (4th Asia Pacific Edition)\", John Wiley
  • 2011, Schermerhorn, J. R. Jr., Chau, S L and et al., \"Management -- Foundations And Applications (1st Asia-Pacific Edition)\", John Wiley
  • 1996, 周素玲: <新好管理者>, 台灣, 實學社.
  • 1996, 周素玲: <管理新智慧>, 香港, 商務印書館.
  • 1994, 黃熾森 . 周素玲: <管理智慧: 走進人和人的世界>, 台灣, 商務印書館.
  • 1994, 黃熾森 . 周素玲: <管理智慧: 走進人和人的世界>, 香港, 商務印書館.
Journal Article
  • 2018, Chau, S L, \"Enhancing Organizational Performance by Knowledge Sharing\", Journal of Business Theory and Practice, 6 (2), 154-171.
  • 2015, Chau S L, \"Ethics Challenges to Business: A Case of Tobacco Industry\", Academy of Taiwan Business Management Review, 11(1), 114-121.
  • 2014, Chau S L, \"Key Managerial and Organizational Issues of Corporate Entrepreneurship\", Academy of Taiwan Business Management Review, 10(1), 138-144.
  • 2014, Chau S L, \"Organizational Structure Matters -- A Case in Taiwan\", Academy of Contemporary Research Journal, III(I), 10-13.
  • 2013, Chau S L, \"Starting from a Humble Beginning\", Academy of Contemporary Research Journal, II (2), 44-46.
  • 2012, Chau S L, \"Making 360-degree Feedback Effective\", Journal of Contemporary Issues in Business Research, 1 (2), 18-26
  • 2012, Chau S L, \"Importance of Effective Communication: The Case of Retail Giant, H & M Asia\", Case Folio -- The IUP Journal of Management Case Studies, XII (4), 30-34
  • 2012, Chau S L, \"Corporate Social Responsibility: The Case of Public Bank,
  • Malaysia\", Effective Executive, XV (2), 68-71
  • 2012, Chau S L, \"An Overview of Emergent Entrepreneurial Issues\", European Journal of Business Research, 12 (1), 9-17
  • 2011, Chau S L, \"Maximizing the Impact of Teamwork on Management of Knowledge in Organizations\", European Journal of Management
  • 2011, Chau S L, \"The Adoption of Relationship Marketing in the Education Sector; A Critical Study and Administrative Implications\", Dimensions --International Management Journal of IBS Mumbai
  • 2011, Chau S L, \"An Anatomy of Corporate Governance\", The IUP of Corporate Governance
  • 2009, Chau S L, \"Exploring the role of knowledge management activities in building up organizational learning capability\", International Journal of Strategic Management
  • 2008, Chau, S L, \"Antecedents of Organizational Learning: A Conceptual Framework\". International Journal of Strategic Management, 8 (1), 80-92
  • 2008, Chau, S L, & Wong, C S, \"Building up Organizational Learning Capability: The impact of knowledge management on performance\". Effective Executive, XI (7), 83-92
  • 2001, Wong, C S, Wong, P M, & Chau, S L, \"Emotional intelligence, students\' attitudes towards life and attainment of education goals: An exploratory study in Hong Kong\". New Horizons in Education (Hong Kong), 44 (Nov. Issue), 1-11
  • 1993 Wong, C S & Chau, S L, \"Relationships among job characteristics, job satisfaction, organizational commitment and turnover: a longitudinal investigation\". Hong Kong Journal of Business Management (The Chinese University of Hong Kong), XI, 67-77
Book Review
  • 2013, Chau S L, \"Review on Book Proposal -- Organisational Behavior: A Concise Introduction\", Palgrave